When the default control panel login method is set to "

Smart Card

" (A), users are

unable

to use an alternative method (e.g., password) except Smart Card (B) in accessing other printer functions, such as changing the device settings.

Updating the

Smart Card Authentication client

(

SCAC

) to

version 2.1.6

will fix the issue. Please contact

Lexmark Technical Support

to acquire this new client version. Once SCAC is updated, changing the login type to “

Smart Card or Change Login Method

” (C) from the

SCAC configuration

will then give you several options (D) when logging in to the printer.

If you require additional assistance, please close this window and locate

Get in Touch with Lexmark!

for contact information.

NOTE:

In order to expedite the support process, please be prepared to provide information regarding your issue, e.g.,

name

and

version of solution

,

problem description

, and

affected printer models

.

The support agent may request additional information.

LEGACY ID:

SO8134