Printer Posts `Paper Jam, Open Doors G, H and J and Clear Jammed Paper. [200]?
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Printer Posts `Paper Jam, Open Doors G, H and J and Clear Jammed Paper. [200]?

Affected Products:
Single-Function: MS911
Multifunction: MX91x
Issue Description:
A 200 paper jam error appears on the printer. These sample images show the actual error seen on the printer.
MS911 Control Panel
MX911 Control Panel
Solution:
  1. Check any paper jammed in door G.
  2. Unlatch the finisher and gently move it away from the printer.
    • Check the cable between the Horizontal Transfer Unit and the finisher to see whether it has become disconnected, as shown in this image below:
    • If the cable is disconnected, power off the printer and reconnect the cable as shown in image (B).
  3. Move the finisher back into position and re-latch the finisher to the printer.
  4. Power the printer back on and try to print a test page to see whether the error reoccurs.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
  • Printer model(s)
  • Printer serial number
LEGACY ID:
SO8082

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