Troubleshooting a 200.01 Paper Jam Issue on the Lexmark CSx1x and CXx1x Devices

Affected Products:

Single-Function: CS310, CS317, CS410, CS417, CS510, CS517, C2132

Multifunction: CX310, CX317, CX410, CX417, CX510, CX517, XC2130, XC2132

Issue Description:

A 200.01 Paper Jam
error message appears on the control panel display and includes the area of the printer where the jam occurred. The paper jam is located either on the Front door
or on Tray 1
.

Solution:

Be sure any previous jams have been completely removed; and refer to 200.xx Paper Jam Removal
.

Make sure that the Standard Paper Tray
(Tray 1
) is not
overloaded; please refer to

If issue persists after performing the steps mentioned above, an issue may exist within the machine's hardware.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

Printer model(s)

how-to-locate-the-serial-number-tli-config-id-and-.html#how-to-locate-the-serial-number-tli-config-id-and-machine-type-on_HO3870

LEGACY ID: SO7169