Overview

Solution

Power off the printer, wait
30 seconds
, and then power on the printer again.
Yes:
Continue to
Step 2
or go to
Contacting Lexmark
for information.
No:
Print a test page. If the page prints, the printer is functioning correctly.
Power off the printer again.
Remove all paper from the tray. Look for and remove any obstructions.
Also look for any damages in the tray.
If any of its parts appear damaged, a service call will likely be required to resolve the issue. See
Contacting Lexmark
for information.
Load the paper back into the tray. Make sure the paper is under both corner bucklers and lying flat in the tray.
Insert
Tray 1
into the printer and power the printer back on.
If issue persists, please contact
Lexmark Technical Support
for other troubleshooting suggestions.