33.xy Non-Lexmark Supply or Part Installed in the Printer

Issue description

The printer posts an error code 33.xy
– Non?-Lexmark [supply type], where “xy
” denotes the type of Lexmark supply (i.e., 33.01
for Toner
and
33.02
for Imaging unit
).

Affected Products:

Single-function: CS310, CS410, CS510, MS310, MS312, MS315, MS410, MS415, MS510, MS610, MS710, MS711, MS810de, MS811, MS812, M1140, M1145, M3150, M5155, M5163, M5163dn, M5170, CS720, CS725, and CS820

Multifunction: CX310, CX410, CX510, MX310, MX410, MX511, MX610, MX611, MX710, MX711, MX810, MX812, XM1140, XM1145, XM3150, XM5163, XM5170, XM7163, XM7170, CX820, CX825, and CX860

For example:

Error	What does this mean?
33.01	Non-Lexmark black cartridge Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.
33.11	Non-Lexmark cyan cartridge Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.
33.13	Non-Lexmark Fuser Fuser smart chip contents have been manipulated by 3rd party remanufacturer; thus, the fuser is no longer considered a genuine Lexmark part.
33.21	Non-Lexmark magenta cartridge Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.
33.31	Non-Lexmark yellow cartridge Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.
33.02	Non-Lexmark black and color imaging kit.

Alternatively, you will see:

Error	What does this mean?
33.40z	Non-Lexmark black cartridge Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.
33.41z	Non-Lexmark cyan cartridge Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.
33.42z	Non-Lexmark magenta cartridge Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.
33.43z	Non-Lexmark yellow cartridge Supply smart chip contents have been manipulated by 3rd party remanufacturer; thus, the supply is no longer considered a genuine Lexmark supply.
33.50z	Non-Lexmark black developer
33.60z	Non-Lexmark black black developer (Lexmark C, CX, XC 72x series printers and mfps)
33.64z	Non-Lexmark color imaging kit

Solution

A 33.xy
error code indicates that the printer has detected a
non-Lexmark
supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.

Warning-Potential Damage
: Use of third-party supplies or parts can affect warranty coverage. The warranty may not cover damage caused by the use of third-party supplies or parts.

If you do not wish to accept these risks, remove the third-party supply or part from your printer and install a genuine Lexmark supply or part.

To accept any of these risks and to proceed with the use of non-genuine supplies or parts in your printer, press and hold

and the #
button on the printer control panel simultaneously for 15 seconds.

For non-touch-screen printer models, press

and

on the printer control panel simultaneously for 15 seconds to clear the message and continue printing.

Click the link to know How to identify if you are using genuine Lexmark supplies .

LEGACY ID: SO7891