Printing in duplex results in inverted and rotated orientation

Lexmark CS/CX_72x_82x_86x: Printing in Duplex Results in Inverted and Rotated Orientation

Affected Products:

Single-Function: CS720, CS725, C4150, CS820, and C6160

Multifunction: CX725, XC4150, XC4143, XC4153, CX820, CX825, CX860, C6160, XC6152, XC6153, XC8155, XC8160, and XC8163

Issue Description:

When printing...	And, Paper Type set to....	Results in...
An odd number of pages (3, 5, 7, 9) with Duplex turned on . Click here to see sample image.	Some type other than Plain . Printer setting Driver setting	Last page flipped (inverted) and rotated 180 degrees . See sample image here.

Solution:

Upgrading firmware fixes this issue. To do this:

Identify your printer's level of firmware. Normally, this value is found under the Device Information
section of any Menus Setting
page.

Follow the suggestions in the table below.

If...	Then....	Or....
the printer's firmwar e level is below ATL., PP.,CB., YK., 0 31.102	Contact Lexmark Technical Support and reference article ID#: SO8266 to request firmware .031.102 or later.	Consider reviewing the latest official EC firmware .

Note:
Certain firmware fixes are not always available in official firmware versions of firmware. Read the release notes to verify that your issue has been addressed with the cited level firmware listed in the article.

Update firmware.

Note:
Please refer to KB Article Downloading the latest Lexmark printer firmware on how to identify and updating firmware

Still Need Help?

Have the following available when calling Lexmark Technical Support;

Printer model(s)

Printer serial numbers

LEGACY ID: SO8266