Firmware Error When Deleting an Excessive Number of Users from Device Quota Application

Affected Products:

Single-Function: CS748de, CS796de, C746, C748, C792, C925, C950, MS415, MS417, MS510, MS517, MS610, MS617, MS710, MS711, MS810, MS811, MS817, MS818, MS812 and MS911

Multifunction: X548, X746, X748, X792, X925, X950, X952, X954, MX310, MX410, MX417, MX510, MX511, MX517, MX610, MX611, MX617, MX710, MX711, MX717, MX718, MX810, MX811, MX812, MX910, MX911, MX912, XS748de, XS795dte, XS796de, XS796dte, XS798de, XS798dte, XS925de, XS950de and XS955de

Software / Solution: Device Quota

Issue Description:

When deleting a number of users from the operator panel in Device Usage
, a firmware error will occur after excessive deletion.

Solution:

Perform this operation from the Embedded Web Server (EWS
) Address Book or from the application's configuration page.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

Printer model(s)

Printer serial number

LEGACY ID: SO8647