Affected products

Click Properties in the title section above.

When configuring

Cloud Authentication

in the embedded web server(EWS) and the domain is not specified, the configuration page will not load.

NOTE:

This issue is not reproducible when accessed via Firefox or Chrome.

Instead of accessing the hostname only, use

hostname

with

domain

or the

IP address

.

If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate

Get in Touch with Lexmark!

for contact information.

NOTE:

When calling for support, you will need the following:

Please be near the product/s described in this article to expedite the support process and reduce callbacks.

LEGACY ID:

SO8616