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DLE primary escalation requirements

This article shows the information required to escalate Downloadable Language Emulator (DLE)‑related issues.
Before proceeding, make sure to fill out the Main escalation information requirement.
Gather the primary requirement for Downloadable Language Emulator (DLE)‑related issues.
Requirement and relevance
How to obtain
Menu settings page
 
This document contains all the printer settings and running firmware code.
  1. Using the printer
    Control Panel
     – On the printer, press
    Menu
    >
    Reports
    >
    Menu Settings Page
    .
  2. Using the
    Embedded Web Server
    (
    EWS
    ) – Access the printer's EWS, go to
    Reports
    >
    Device Settings
    . Copy and paste the displayed information to a notepad or text editor.
Spoolfiles / PRN Files
 
The information is used for simulation and analysis.
Enduser provided
Hextrace
 
The information is used for simulation and analysis.
Enduser provided
Print Samples
 
The information is used for simulation and analysis.
Enduser provided
Select a topic from the list to view additional requirements specific to your issue.
LEGACY ID:
FA875

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