DLE primary escalation requirements
This article shows the information required to escalate Downloadable Language Emulator (DLE)‑related issues.
Before proceeding, make sure to fill out the Main escalation information requirement.
Gather the primary requirement for Downloadable Language Emulator (DLE)‑related issues.
Requirement and relevance | How to obtain |
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Menu settings page This document contains all the printer settings and running firmware code. |
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Spoolfiles / PRN Files The information is used for simulation and analysis. | Enduser provided |
Hextrace The information is used for simulation and analysis. | Enduser provided |
Print Samples The information is used for simulation and analysis. | Enduser provided |
Select a topic from the list to view additional requirements specific to your issue.
LEGACY ID:
FA875