Scan applications primary escalation requirements
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Scan applications primary escalation requirements

Scan applications primary escalation KB

Common requirements

Before proceeding, make sure to fill out the Main escalation information requirement.
If a device is involved, gather these
common requirements
 for all
Scan applications
-related issues.
Requirement and relevance
How to obtain
Menu Settings Page
This document contains all the printer settings and running firmware code.
On the printer, press
Menu
 >
Reports
 >
Menu Settings Page
.
System information (MSINFO)
This file contains comprehensive information on your computer's configuration.
For
Windows
 Operating Systems only:
  1. Click the
    Start
     menu >
    Programs
     >
    Accessories
     >
    System Tools
     >
    System Information
    .
  2. Click
    File
     and
    Save
    .
LEGACY ID:
FA1008

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