A Password Change Prevents the 'PrinterRx' User's Ability to Access LFT2's WebUI; How to Reset This User Password

Audience: 'Lexmark' only

What you will see

Due to a password change, you are no longer able to access the WebUI (pWeb).

Remedy: Resetting 'printerrx' password

To change the password
of printerrx web user
back to default = Manager
:

Access LFT2 server and open
a command prompt
.

Type sqlplus PrinterRx/Manager
.

Type the following commands one line at a time, as shown here:

update pweb_users set userpass = 'JY!f#O#E!8!9g!#\i!^w!|!RF!jq!#=' where username = 'PrinterRx';

commit;

Restart pservices
.

To do this:

a. Make sure that you're in the "C:\Lexmark\Lexmark_LFT
>
" b. To stop type, pservices -stop
c. To start type, pservices -start

NOTES:

pservices
should remain running
while performing this procedure; however, restarting this service afterwards is good practice.

This procedure is not viable
for the database user
.

LEGACY ID: SO8255