Lexmark MB/B2236: Toner Background Issue During Printer Cold Start

Affected Products:

Single-Function: B2236

Multifunction: MB2236, MB2236i

Issue Description:

When printing a document in a Cold / Dry environment, toner background issue could occur at the cold start of the printer.

Solution:

Print at least 5-10 pages
until the print quality issue has been cleared.

If the print quality issue continues to appear, perform a power-on-reset
(POR
) by powering the printer off and power it back ON
.

Open the printer front door
and remove the supplies.

Remove the
toner cartridge
from the imaging unit
to separate the two supplies.

Insert the toner cartridge back to the imaging unit, install back the supplies to the printer and close the front door.

Perform a test print and check if the print quality issue still appears.

Should the issue persist, replace the black toner cartridge.

Return Program toner cartridge - B221000

High Yield Return Program toner cartridge - B221H00

Extra high yield Return Program toner cartridge - B221X00

Still Need Help?

Have the following available when calling Lexmark Technical Support;

Printer model(s)

Printer serial number

Toner/imaging unit/waste toner bottle part number and serial number

LEGACY ID: SO8757