Lexmark CX/CS33x_43x and MC/C3xxx: How to Resolve a Light Printing when using Resistance Paper

Affected Products:

Single-Function: C3224, C3326, C3426, CS331 and CS43x

Multifunction: CX331, CX431, MC3224, MC3326, MC3426, MC3224i, MC3326i and MC3426i

Overview:

This document includes instructions in performing a transfer adjust through the paper settings to prevent/resolve a print quality defect when using resistance paper
.

Solutions:

Perform a Color Adjust
from the control panel by navigating to:

Settings
> Print
> Quality
> Advanced Imaging
> Color Adjust
and then print a test page.

If the issue persists, go to the control panel and navigate to:

Settings
> Paper
> Tray Configuration
> Paper Size
> Type
> Tray 1
> Tray 1 Type
then select Rough/Cotton

Perform a test print and check if the issue persists.

Should the print quality defect still appear, change the Paper Type from the control panel by navigating to:

Settings
> Paper
> Tray Configuration
> Paper Size
> Type
> Tray 1
> Tray 1 Type
then select Heavy

Perform another test print and check if the print quality has improved.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

Printer model(s)

Printer serial number

LEGACY ID: HO4155