Green Blank Display Flashes During Screen Transitions when Printer Posts An Error
  1. guides
  2. en
  3. Knowledge base
  4. Other troubleshooting
  5. Power, display, noise, and hardware issues
  6. Green Blank Display Flashes During Screen Transitions when Printer Posts An Error

Green Blank Display Flashes During Screen Transitions when Printer Posts An Error

Affected Products:
Multifunction: MB2236adwe, MB2236i, MC3326adwe, MC3224adwe, MC3224dwe, MC3224i, MC3326i
Issue Description:
When the printer posts an intervention message (IR) particularly a “Close front door (8.01)” message, there is sometimes a blank green screen that flashes during transitions between messages.
Solution:
The green screen flashing on the display during screen transition is normal and can be ignored.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
  • Printer model(s)
  • Printer serial number
LEGACY ID:
SO8863

This site uses cookies for various purposes including enhancing your experience, analytics, and ads. By continuing to browse this site or by clicking "Accept and close", you agree to our use of cookies. For more information, read our Cookies page.