Early Replace Maintenance Kit, Recommended Life Exceeded (80.36) message

Early ‘Replace Maintenance Kit, Recommended Life Exceeded [80.36]’ Message for Lexmark B2865, M52xx, MS725, MS/X82x, MB2770, MX72x, ST9830, XMx3xx

Issue description

The printer displays a “Replace maintenance kit, recommended life exceeded [80.36]” message when the fuser or maintenance kit has less than 100K – 150K pages.

Solution

Reset the printer by turning it off and on again.

If the message still appears, update the firmware to FW 072.204 or newer.

If the issue persists, search for more information related to this issue or contact support for further assistance.

Service action

Make sure FW is updated before sending a new fuser. Only send a new fuser if the FW cannot be updated.

Should the issue persist, please contact your
next level of support
for further diagnosis or possible escalation.

LEGACY ID: SO8914