What to know about Microsoft’s changing Print Policy

Why it matters and how we are supporting you.

Microsoft is changing how Windows communicates with printers. The shift to Windows Protected Print Mode (WPP) means that all vendors must adapt so devices continue to deliver full functionality in Windows environments. This policy takes full effect in 2027, but preparations should begin now. Here’s what you need to know:

What’s Microsoft changing about Windows:

Starting with Windows 11 24H2, Microsoft introduced Windows Protected Print Mode (WPP). WPP uses only IPP Class Drivers, moving away from legacy v3/v4 print drivers. WPP is disabled by default until 2027, giving organizations time to plan. Microsoft’s staged transition includes:

• January 2026 – No new third-party drivers published via Windows Update
• July 2026 – Windows defaults to IPP Class Driver when adding devices
• July 2027 – No updates for third-party drivers except security fixes

This shift is designed to increase security and reduce dependency on legacy drivers.

How we will help:

We now have the Xerox Print and Scan Experience (XPSE) App v10 which will provide the unified solution for both Xerox and Lexmark devices. XPSE v10 will:

• Deliver advanced printing and scanning functions within WPP environments.
• Restore granular job-level controls (finishing options, toner density, tray management, etc.).
• Provide a seamless experience across supported devices, ensuring organizations maintain productivity and cost control.
• Serve as the industry-standard way to unlock advanced features on top of Microsoft’s IPP Class Driver, our solution to support WPP.

*Lexmark has been acquired by Xerox and as a combined company we are committed to giving customers all the benefits from a combined company using all possible software offerings, hence XPSE v10 is our PSA solution.

What Customers Should Do Now

• Go to XPSE v10 to avoid loss of advanced features.
• Plan for transition by evaluating print workflows and identifying dependencies on current v3/v4 drivers.
• Engage with your Lexmark representative to stay updated on timelines and best practices.

Our Commitment to you

We are working closely with Microsoft to ensure a smooth transition to WPP. The most current version of XPSE is now available and will provide full, advanced print support for your Lexmark devices — well before Microsoft’s 2027 cutover. We remain committed to helping customers navigate this shift confidently and without disruption.

Please don’t hesitate to contact your Lexmark representative with any questions you may have. We’re here to help you navigate this transition.

Links for reference

• Xerox Print & Scan Experience App (XPSE) — overview/features and downloads
• Xerox Print Support App (PSA) — FAQs / Microsoft WPP announcement