1. Support
  2. Printers
  3. Lexmark M1342
  4. Unusual touch screen display issues after updating firmware

Support article for Lexmark M1342

Unusual touch screen display issues after updating firmware

Issue description

Due to an unintentional firmware change that was introduced with the xxxxx.230.204 firmware release, some touch screen displays started to perform the following issues erratically:

  • Flickering
  • Unexpected artifacts
  • Mirrored or missing objects

Solution

To resolve the issue, the printer firmware must be updated to xxxxx.230.211 firmware release version.

Contact Lexmark support for assistance with updating the printer using this version.

Rate this article

How helpful was this article in resolving your issue ?

We appreciate your feedback. We use it to identify content which needs to be updated for accuracy or usefulness.

Thank you for your feedback!