Lexmark Technical Support

Assisted Service

  Assisted Service is a method of support in which a Lexmark Service Representative you are speaking with on the phone can remotely connect to your computer via the Internet.

They can troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product.

Use Assisted Service


  LexmarkConnex is a tool that captures and sends real-time diagnostic information directly from your printer to Lexmark's Technical Service Center allowing us to provide you faster, more effective support.

This information is used only for support services, and will be handled in accordance with our Privacy Statement

Use LexmarkConnex

Lexmark is committed to respecting and protecting your privacy. We will use this information only to provide the requested product support, unless you provide permission for other uses. To learn more, please read our Privacy Statement