900 Error Code when the Lexmark C54x/X54x Is Set to Quiet Mode

Document ID:SO5139

Usergroup :External
   
10%25252525252525252F13%25252525252525252F11  
Lexmark C544 Lexmark C546 Lexmark CV540 
Lexmark CV546 Lexmark X543 Lexmark X544 Lexmark X546 

Problem

900 error; error message; printer will not print; error code; 900 message; 900 code; quiet mode

Solution

 

Overview

 

It is possible for the printer/MFP to display a 900 error code, to or hang during a duplex job, if the printer/MFP is in Quiet Mode.

 

Troubleshooting

Step Action
1

 

Power off the printer/MFP and remove the paper tray.

 

2

 

Remove all media from the tray and adjust the right-hand tray guide back and forth until it is set on letter.

Reload the media in the tray and insert the tray into the printer/MFP.

 

3

 

Power on the machine and print the job that has been causing the error message.

Did the job print correctly?

Yes: The error is resolved.
No: Continue with the next step.

 

4

 

Update the firmware with the latest version. 

If the issue persists, contact Lexmark Technical Support. 

 


 


Contacting Lexmark

 

If you need additional assistance, please see contact information. NOTE: When calling for service you will need to know your printer model type and serial number.

Please call from near the printer in case the technician asks you to perform a task involving the printer.