This is a known issue with two Lexmark printers are installed or co-exist on the same computer. To fix this issue, follow the steps below:
Item Action Image 1 Open Finder folder. 2 Find Printer File Loader and Printer Status. No Image 3 The Printer File Loader can be found under "Mac HD > Library > Printers > Lexmark > Utilities". Click right-hand image to enlarge. 4 Highlight the Printer File Loader application and drag it to Trash. No Image 5 The Printer File Loader can be found under "Application > Lexmark > Printer Status". Click right-hand image to enlarge. 6 Highlight the Printer Status application and drag it to Trash. No Image
Still need help?
If you require additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will need your printer/model type and serial number (SN).
Please call from near the computer and printer in case the technician on the phone asks you to perform a task on this device.