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Microsoft Outlook Gives the 'Prop Res DLL Not Loaded' Error When Trying to Print

Document ID:SO5144

Usergroup :External
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Problem

Prop res DLL not loaded

Environment

Microsoft Outlook, Microsoft Office Outlook

Solution

Symptom


When you want to print an e-mail from Microsoft Outlook, this "Prop Res DLL not loaded" error message may display. See the print screen below for an example:

 

 

After pushing the OK button continuously, this error message might eventually disappear and the printer will print the e-mail; however, the content of the message could be missing.


Solution

  1. Locate the product-specific file lx??prp*.* in the directory C:\WINDOWS\system32\spool\drivers\w32x86\3.
  2. Then copy it to C:\WINDOWS\system32.

Still Need Help?
 
If you require additional assistance, please see Contact information. NOTE: When calling for support, you will need your printer/model type and serial number (SN).
Please call from near the computer and printer in case the technician on the phone asks you to perform a task on this device.

 



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