Microsoft Outlook, Microsoft Office Outlook
When you want to print an e-mail from Microsoft Outlook, this "Prop Res DLL not loaded" error message may display. See the print screen below for an example:
After pushing the OK button continuously, this error message might eventually disappear and the printer will print the e-mail; however, the content of the message could be missing.
If you require additional assistance, please see Contact information. NOTE: When calling for support, you will need your printer/model type and serial number (SN).
Please call from near the computer and printer in case the technician on the phone asks you to perform a task on this device.