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Setting up Gmail SMTP Server for Lexmark 2016 up to the Latest Devices

Document ID:SO8869

Usergroup :External
  Languages  
10/03/19 Properties  

Solution

Affected Products:

Single-Function: Lexmark SFP Devices Released in the Year 2016 up to the Latest

Multifunction: Lexmark MFP Devices Released in the Year 2016 up to the Latest

 

Issue Description:

Unable to send an email using the Gmail SMTP Server and multiple errors like -7 or invalid credentials appear in the logs.

 

Solution:

How to Setup Gmail SMTP Server with App Password

Note: 2FA (2 Factor Authentication) will not work with the SMTP server setup for Lexmark devices.

Make sure to use the following settings in the Email Setup of the Printer.

SMTP Gateway:  smtp.gmail.com
 

Primary SMTP Port:  465
 

Secondary SMTP Gateway:  leave it blank
 

Secondary:  leave it blank
 

Use SSL/TLS:  Required
 

Require Trusted Certificate:  Uncheck (Note: this option is checked by default)
 

SMTP Server Authentication:  Login/Plain
 
User-Initiated Email:  Use Device SMTP Credentials

Device User ID:  End users email address for Gmail
 
Password:  Follow the instructions found in
this link to create an App Password for the printer.

 

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)
  • Printer serial number 

 



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