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Setting up Gmail SMTP Server for Lexmark 2016 up to the Latest Devices

Document ID:SO8869

Usergroup :External
10/03/19 Properties  


Affected Products:

Single-Function: Lexmark SFP Devices Released in the Year 2016 up to the Latest

Multifunction: Lexmark MFP Devices Released in the Year 2016 up to the Latest


Issue Description:

Unable to send an email using the Gmail SMTP Server and multiple errors like -7 or invalid credentials appear in the logs.



How to Setup Gmail SMTP Server with App Password

Note: 2FA (2 Factor Authentication) will not work with the SMTP server setup for Lexmark devices.

Make sure to use the following settings in the Email Setup of the Printer.

SMTP Gateway:

Primary SMTP Port:  465

Secondary SMTP Gateway:  leave it blank

Secondary SMTP Gateway port:  587
SMTP Timeout:  30
Use SSL/TLS:  Required

Require Trusted Certificate:  Uncheck (Note: this option is checked by default)

SMTP Server Authentication:  Login/Plain
User-Initiated Email:  Use Device SMTP Credentials

Device User ID:  End users email address for Gmail
Password:  Follow the instructions found in this link
to create an App Password for the printer.


Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)
  • Printer serial number 


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