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Printing from AS400 Is Randomly Slow

Document ID:SO8775

Usergroup :External
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02/01/19 Properties  

Solution

Affected products

Click Properties in the title section above.  
  

 

Overview 

Printing from an AS400 computer is randomly slow. This happens only to the Lexmark MS617dn printer with IPDS card installed in it.

 

Solution

Step 1. Update the printer firmware engine code level to match the printer current base code level.

Refer to How to Check, Download, and Update with the Latest Lexmark Printer Firmware for the steps.

Step 2. Replace the IPDS card installed in the printer.

 

Still need help?

If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:

  • Name and version of the solution
  • Affected printer model/s
  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.  

 

 



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