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Printer Displays 'Wireless connection Successful' Message even if Wireless Settings Is not yet Configured

Document ID:SO8748

Usergroup :External
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01/30/19 Properties  

Solution

Affected products

Click Properties in the title section above.  
  

 

What you will see

The printer ID appears only for five seconds then the printer posts "'Wireless connection Successful" even if the wireless configuration has not been set up. This happens after pressing the OK button to get the printer ID for the Lexmark Mobile Assistant app wireless configuration.

 

Solution

Perform the wireless mobile setup twice to complete the configuration and connect printer to the network.

Step Action
1

From the printer control panel, press button and navigate to Network/Ports >> Wireless >> Setup Using Mobile App.

Note: Press the  and  arrow buttons for the menu selection.

2 Press the  button to display the printer ID.
3 Proceed with the wireless setup instructions using the Lexmark Mobile Assistant app.

 

Still need help?

If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:

  • Name and version of the solution
  • Affected printer model/s
  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.  

 

 



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