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Unable to Print N-Up or Multiple Pages Per Side via Mopria

Document ID:SO8737

Usergroup :External
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01/30/19 Properties  

Solution

Affected products

Click Properties in the title section above.  
  

 

What you will see

Printing multiple pages per side or N-up via Mopria app does not work.

NOTE: This happens only on the FW6 printer firmware level.

 

Solution

Updating the printer firmware to FW6.1 level will fix the issue. Refer to How to Check, Download, and Update with the Latest Lexmark Printer Firmware for the steps.

 

 

Still need help?

If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:

  • Name and version of the solution
  • Affected printer model/s
  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.  

 

 



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