Thank you for your feedback



LDAP Settings for User Portal Disappears After the Lexmark Print Management (LPM) Server Is Restarted

Document ID:SO8474

Usergroup :External
  Languages  
09/27/17 Properties  

Solution

Problem description


LPM 2.6 includes an interface to configure Lightweight Directory Access Protocol (LDAP) logins for the user portal. This is accessible through the LPM console under Settings > Configuration Access > LDAP. The administrator can configure and test the configuration from this page and once saved, it can be used to authenticate the users in the LPM user portal.

These settings are lost if at some point the Lexmark Solutions Application Server (LSAS) service, or the LDD/LPM workgroup server machine, is restarted.

 

 

Resolution


This is currently functioning as designed. The LDAP settings for the user portal needs to be configured in the file idm-config-production.properties found in the \Lexmark\Solutions\apps\idm\WEB-INF\classes folder in the application server or workgroup installation.

The current interface for configuring LDAP in the LPM console will be supported in the future release.

 

 

Contacting Lexmark

If you need additional assistance, please go to the Lexmark support site, type your printer mode; and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:

  • Name and version of the solution
  • Affected printer model/s
  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks. 



Link:
Please enter the email address you would like to send a copy of this page to.