Faded / light printout occurs when printing internal pages or printing a document. Copy quality is not affected.
|Original document||Copy output sample|
1. Make sure that the Color Saver is disabled / turned off. (On the printer panel, go to Menu > Settings > Print Settings > Quality Menu > Color Saver).
2. Make sure the Toner Darkness is set to 4. (On the printer panel, go to Menu > Settings > Print Settings > Quality Menu > Toner Darkness).
IMPORTANT! No need to dispatch an onsite technician; if the issue persists, consult 2nd level or 3rd level support.
If you need additional assistance, please go to the Lexmark support site, type your printer mode; and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:
- Affected printer model
- Printer serial number
- Toner/imaging unit/waste toner bottle part number and serial number (for supply related issues)
Please be near the product/s described in this article to expedite the support process and reduce callbacks.