Single-Function: C4150, CS72x
Multifunction: CX72x, XC4150
The printer encounters a 200.13 paper jam error message when the media stack slides back from the pick position due to the rear restraint being improperly set.
- Make certain that the rear restraint (C) position is properly set.
Properly align the media with the tray restraints.
Size indicator and rear restraint indicator are aligned. Size indicator and rear restraint indicator are NOT aligned.
In the CS72x / CX725 printers, the lift plate opening is large. It must be large because the tray's side restraints require a large range of motion when smaller sized media is printed.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
- Printer model(s)
- Printer serial number