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Lexmark MS71x/81x – Intermittent 172.06 Service Fan (Cartridge Fan) Stalled Error

Document ID:SO7776

Usergroup :External
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09/15/17 Properties  

Solution

What you will see
 

The printer intermittently displays a 172.06 Service Fan error during operation or while in the idle state.

 

 

Suggested remedy

 

Step Action

1


Make sure that printer is NOT plugged in to any device that may distribute power, such as power strip or extension wire.

Notes:

 


2


Update the printer’s Base and Engine firmware using the combination P454 and E613 or P543 and E709, or download the latest printer firmware found in the Lexmark Support Site. Refer to How to download and update the latest firmware level for your Lexmark printer for the steps.
 


3

 
Should this issue persist even after updating the printer’s firmware, please contact Lexmark Technical Support for additional troubleshooting suggestions.

Note: The Lexmark representative might ask for the printer's current firmware level. Please refer to how to check the printer's firmware for the steps.
 

 

 

Contacting Lexmark
 

If you need additional assistance, please go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:

  • Printer model
  • Printer serial number (click here)
  • Toner/imaging unit/waste toner bottle part number and serial number (for supply-related issues)

 

 



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