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The Printer Displays a 282.03 Automatic Document Feeder (ADF) Error

Document ID:SO7601

Usergroup :External
10/04/17 Properties  


Affected products

Click Properties in the title section above.




What you will see

The printer posts a 282.03 error when scanning using the ADF.



Possible cause

The error will appear if the ADF pick rollers are unable to pick, or have difficulty picking, paper from the ADF. The failures happen on the first pick attempt on the initial page.




This error can be easily resolved by implementing the following troubleshooting steps.


Step Action


Check for staples and paper clips before loading paper into the ADF. See the sample image below:




Clean the ADF pick roller tires using a lint-free cloth and isopropyl alcohol. The steps below will guide you on how to remove the tires and clean them.

Step Image
  1. Open the ADF cover and you will see the pick roller assembly. In the right-hand image, the red arrow is pointing to the pick roller assembly.
  1. Pull the Pick Roller assembly (Part Number: 40X7774) down. Squeeze the green button in and then slide the shaft off.
  1. Clean the pick tires with ISOPROPYL ALCOHOL applied to a lint-free cloth.

Note: Do not use hand sanitizer as a pick tire cleaner.




If issue still persists, please contact Lexmark Technical Support for further assistance.




Still need help?

If you need additional assistance, please go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:

  • Printer model
  • Printer serial number (Should you need help locating these, click here)
  • Toner/imaging unit/waste toner bottle part number and serial number (for supply-related issues)

Please be near the product/s described in this article to expedite the support process and reduce callbacks.




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