Single-Function: MS710, MS711, MS810, MS811, MS812, MS817, MS818, M5155, M5163, M5170
Multifunction: MX710, MX711, MX717, MX718, MX81x, XM51xx, XM52xx, XM71xx, XM72xx
The printer posts a 282.03 error when scanning using the ADF.
The error will appear if the ADF pick rollers are unable to pick, or have difficulty picking, paper from the ADF.
The failures happen on the first pick attempt on the initial page.
This error can be easily resolved by implementing the following troubleshooting steps.
- Check for staples and paper clips before loading paper into the ADF. See the sample image below:
- Check the ADF pick roller tires for debris, wear, and/or damage.
If debris is found, clear the debris from the ADF pick roller tires.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
- Printer model(s)
- Printer serial number
- Toner/imaging unit/waste toner bottle part number and serial number