What you will see
The Device Quotas app cannot track scan usage. This happens regardless of which app is being utilized to initiate the scan job.
You initiate a SNF* scan with the following appropriate Function Access Controls (FACs)...
Note: These settings are found under embedded web server (EWS) > Settings > Security > Security Setup > Access Controls > under Function Access/ and Device Apps/ or Device Solutions/.
|It results in a successful scan, but Device Quotas fails to account for the completed scan job.|
* Scan to Network Folder
Assign a valid security template (i.e., "ES_Users_Template" or "ES_Admins_Template") to both the “Flash Drive Scan” access control and the app being utilized.
In order for Device Quotas to track scan jobs, you will need to have a template applied to the Flash Drive Scan access control for any scan-destination type or app utilized.
Still need help?
If you require additional assistance, please contact Lexmark Technical Support. NOTE: In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.
Additional information may be requested by the support agent.