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Lexmark MS610 – Unable to Clone Security Policy Using MarkVision Enterprise (MVE) 1.8.2

Document ID:SO7473
 
  Properties  

Problem

Security policy cloning; Duplicate; Unable to recreate rule

Solution

What you will see 
 

When cloning a security policy from a Lexmark MS610 using MVE 1.8.2, you might get this error – "Policy MS610: Security could not be cloned from Printer (error number): No settings to read."

 

Functioning as designed
 

This is not an issue with this device. You will encounter this error message because Security policy cloning is NOT supported by the Lexmark MS610 model series.

NOTE: If you are having issues duplicating other policies in MVE, please contact Lexmark Technical Support.

 

Contacting Lexmark
 

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



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