Certain scenarios exist with the Lexmark CSx10 and CXx10 series printers where the print quality output is too dark or black shading covers a partial or entire printout. It is possible to resolve this issue by performing a Color Adjustment on the printer. Please refer to the images below that illustrate an example.
Print Defect Sample
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This article will help you confirm the problem. Please refer to the directions in the table below to help determine which part is causing the issue.
To force an Auto Color Correction and Alignment, navigate through:
If the issue persists, please contact Lexmark Technical Support for other troubleshooting suggestions.
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating your printer's model type and serial number, click here.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.