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Scan to Network Folder Custom Icon Does Not Work

Document ID:SO7387
 
  Properties  

Problem

SNF; Control panel icon; Home screen; Operator; Op; Icon when pressed; Default; via Embedded Web Server; EWS;

Solution

Overview
 

On the printer’s Embedded Web Server (EWS) configuration page, Scan to Network Folder (SNF) allows you to configure the application with two possible custom control panel icons.

 

How to set Custom Icon and Icon When Pressed via EWS

Step Action Click Image to Enlarge
1

Open the printer’s Embedded Web Server (EWS).

http:// <MFP_IP_Address>, where <MFP_IP_Address> is the printer's IP address.

Note: Click here for details on how to open the EWS.

2 Click Configuration or Settings, and then Embedded Solutions.
3 Click on the Scan to Network (SNF) embedded solution.
4 Click Configure.
5 Select Custom under “Icon and Icon When Pressed”.
6

Click Choose File to specify the desired icon to display for each selection.

Note: Make sure to use file size less than 11 KB to avoid errors.

7 Click on Apply.

 

Two Possible Custom Control Panel Icons

1. Icon – The “icon” that is readily seen on the control panel.

Click Image to Enlarge

NOTE: If the button for Scan to Network Folder has disappeared from the MFP control panel, click here.

2. Icon When Pressed – The “icon” that will appear briefly when the button is selected or touched.

Click Image to Enlarge

 

What you will see
 

When using SNF version 3.5.0, customizing the control panel “Icon” does not work. It will show the default icon instead of the custom selection. The “Icon When Pressed” works fine.

Incorrect Display Correct Display

 

Troubleshooting
 

This concern is fixed in SNF version 3.5.5. Please contact Lexmark Technical Support to obtain the updated SNF application version.

 

Still need help?
 

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



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