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What you will see
When FTP scanning a document with both sides printed (duplex), the reverse side's content becomes visible in an area of the front side where a shade of gray is printed. This print/scan quality issue is also called “Bleed through” (see example below). NOTE: FTP – stands for File Transfer Protocol.
|Some contents of the reverse side print become visible on the front side as pointed by the red arrows.|
Bleed through can be minimized by adjusting the Background Removal setting when trying to make a copy. To do this, follow the steps below:
Still need help?
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:
- Printer model
- Printer serial number (If you need help locating these, click here)
- Toner/imaging unit/waste toner bottle part number and serial number (for supply-related issues)
Please be near the product/s described in this article to expedite the support process and reduce callbacks.