Printer Will Not Function After Upgrading to Windows 8
What you may see
|If near the completion of your Windows 8 upgrade, you see...||Or, when you try to print, you see...||Then...|
"Installing Windows will affect these devices or applications"
||See Suggested Remedy below.|
During the Windows 8 Update
"Installing Windows will affect these devices or applications."
The compatibility report that recommends you close Windows Setup and uninstall the necessary applications (drivers).
After the Windows 8 Update
Observed when attempting to print from a New Windows 8 style application.
Observed when attempting to print a test page from Printer Properties.
Print Troubleshooter Note: Do not say Yes, as it will not resolve your problem.
To regain the ability to print:
Still Need Help?
If you require additional assistance, please see Contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce call-back situations.