Various Printer Driver Options Are Not Available via Windows 8 'Modern UI' Apps

Document ID:SO7189
 
  Properties  

Problem

Unable to select a; choose; scale; print a watermark; poster; Output bins; Pro; Enterprise; Duplex

Solution

What you will see

You are unable to select any advanced printer driver features from a Windows 8 app.

Some of these advanced driver features, to include:

  • Mirror
  • Scaling
  • Overlays
  • Watermarks
  • Advanced Booklet
  • Poster printing
  • Staple
  • Other finishing options

 

What to try

  1. Open your Desktop.
  2. Open Control Panel.
  3. Open (View) Devices and Printers under Hardware and Sound.
  4. Locate your printer object.
  5. Right-click and select Printing Preferences.
  6. Make or change your applicable driver setting.
  7. Click OK or Apply.
  8. Return to your Windows 8 app, and then reinitiate your print job.

NOTE: Permanent setting changes require you to click Apply.  

 

 

Explanation

 

Windows Version What's New ? What does that mean for your printing experience?
Windows 8
  • New Windows 8 Store* apps run next to classic desktop apps.
  • A new 'Class' driver in addition to UPD, XL, PS, and HBP, is available.

Click here for additional information citing some PDL differences
  • You will see differences in driver setting locations.
  • You will see differences in available driver features or options.
  • You will need to configure printer driver options differently for Windows 8 'store' apps.
Windows RT

Microsoft completely reinvented and redesigned the Windows Runtime (RT)** printing experience.

Why? To accommodate a reduction in resources available on ARM-equipped devices, and to maximize performance when trying to print from Windows 8 apps
  • You still have a desktop, but no longer will you be able to install Lexmark-model-specific printer drivers via Devices and Printers.
  • The In-OS (v4 Class) driver supports a limited number of printer functions.
  • The In-OS (v4 Class) driver has limited product support.
  • Only basic printer and basic scanning capabilities are available.

* Modern user interface or tiled-application introduced with Windows 8 and Windows RT

** Windows version information; click here for more information on how to determine your Windows version. 

 

 

Windows RT App 'Use printer setting' example

With Windows 8 apps, you will no longer see Use printer setting driver option. This was typically viewable when you selected Properties or Printer Setup from the application.

 

 

Still Need Help?

If you require additional assistance, please see Contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce call-back situations.



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