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Ex6x/Xx6x Print Quality Tool – E26x, E36x, E46x, X26x, X36x, X46x Horizontal Streaks on Page

Document ID:SO6836
 
  Properties  

Problem

E26x; E36x; E46x; X26x; X36x; X46x; Horizontal streaks; Poor print quality; Horizontal on printed copy; Horizontal on page

Solution

Issue description
 

Horizontal streaks mar the printed page, as shown below.

Sample printout

 

Recommended troubleshooting
 

  1. The photoconductor (PC) sump maybe full; replace PC unit as needed.
  2. Excessive page count can also cause this defect type. Try a different toner cartridge and see if the defect clears.
  3. Contact Lexmark Technical Support should the defect persist.

 

Contacting Lexmark
 

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



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