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80 Scheduled Maintenance on a Lexmark C950/X95x Printer MFP

Document ID:SO6795
 
  Properties  

Problem

80K kit maintenance; 80K kit replacement message; 80 scheduled maintenance; Lexmark C950 printer; X95x multifunction; Frequent paper jam on one tray; Continuous jam; same tray; Where can I find extra media feed roller; Replace feed roller; What is maintenance kit part number for C950; X95x

Solution

What you will see

 

The printer’s Operator Panel displays “80 Scheduled Maintenance (80K)” and frequent paper jams occur on the same paper feeder/tray.

It may also display "80 scheduled maintenance (xxxK)" when it reaches 160K, 320K and 480K page counts.  

 

How to clear the message and resolve the jam

 

For 80 scheduled maintenance (80K), it is necessary to replace the media feed rollers at this interval to maintain printer reliability. Find the replacement media feed roller kit inside the Media Tray 1 beneath the plastic cover as shown in the following image.

Click the Images to Enlarge
80K Maintenance Kit or Media feed roller kit

 

For 80 scheduled maintenance (xxxK), it is necessary to replace the appropriate maintenance kit at this interval to maintain the print quality and reliability of the printer. The parts are available as a maintenance kit with the following part numbers:

Kit Contents
40X7540 – 160K Maintenance Kit

 

  • Transfer belt cleaner
  • 2nd transfer roller
  • Suction filter
  • Media feed roller kit (12)
40X7550 – 320K Maintenance Kit (110V)

 

  • Fuser (110V)
  • Transfer belt cleaner
  • 2nd transfer roller
  • Suction filter
  • Media feed roller kit (12)
40X7568 – 320K Maintenance Kit (100V)

 

  • Fuser (100V)
  • Transfer belt cleaner
  • 2nd transfer roller
  • Suction filter
  • Media feed roller kit (12)
40X7569 – 320K Maintenance Kit (220V)

 

  • Fuser (220V)
  • Transfer belt cleaner
  • 2nd transfer roller
  • Suction filter
  • Media feed roller kit (12)
40X7560 – 480K Maintenance Kit

 

  • Transfer belt
  • Transfer belt cleaner
  • 2nd transfer roller
  • Suction filter
  • Media feed roller kit (12)
  • Empty developer housing (4)
  • C developer carrier
  • M developer carrier
  • Y developer carrier
  • K developer carrier

 

 

 How to Reset Maintenance Counter 
 

After replacing the media feed roller, the maintenance count must be reset to clear the “80 scheduled maintenance” message. To do this:

Step Action
1

 

Power off the printer.

 

2

 

Enter the Configuration Menu.

  1. Press and hold the 2 and 6 buttons simultaneously.
  2. Power on the printer.
  3. Release the buttons after ten seconds. The Configuration Menu now appears on the operator panel.

 

3

 

Touch Reset Maintenance Counter from the Configuration Menu.

 

4

 

From the options displayed, select the maintenance kit to reset.

 

5

 

Touch “Yes” to reset the maintenance counter value. Touch “No” or “Back” to return to the previous menu.

Note: The maintenance count resets and the display returns to the Configuration Menu. Touch the option “Exit Configuration Menu” and let the printer boot to normal mode.

 

 

 

If the jamming is continuous

 

If the paper jam persists even after replacing the media feed roller, consider the following:

  • Make sure the printer supports the paper being used. See the section “Supported paper sizes, types, and weights” of the printer’s User’s Guide.
     
  • Check the printer’s Paper Type Setting to ensure it matches the paper type loaded in the tray.
     
  • If the issue persists, contact Lexmark Technical Support for additional troubleshooting suggestions.

 

 

Still need help?

 

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 

 



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