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C73x & X73x — Jitter

Document ID:SO6629
 
  Properties  

Problem

C73x; X73x; Jitter; X734de; X736de; X738de; C734dn; C736n; Very fine (~1mm) light or dark horizontal lines, repeating consistently from top to bottom of the page; Light horizontal lines; Dark horizontal lines

Solution

Defect Symptom

"Jitter" refers to very fine (~1mm) light or dark horizontal lines that consistently repeat from the top to the bottom of the page.

Click Image to Enlarge

 

   

Troubleshooting

  1. Perform the "Color Adjust" procedure in the "Quality" menu.
  2. Ask the customer to print the "Print Defects Guide" in the "Help" menu and review the print samples.
  3. If the defect appears in a single color (Cyan, Magenta, Yellow, or Black), replace the toner cartridge.
  4. If the defect appears in all colors, please contact Lexmark Technical Support for further assistance.

 

 

Contacting Lexmark


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating your printer's model type and serial number (SN), click here.


Please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer.   

 

 

 



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