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C73x & X73x — Grid Lines

Document ID:SO6628
 
  Properties  

Problem

C73x; X73x; Grid lines; X734de; X736de; X738de; C734dn; C736n; Diagonal lines; Marks repeating in diagonal pattern; Printed area of page; Diagonal lines; Diagonal marks

Solution

Defect Symptom


Grid lines are diagonal lines or marks repeating in a diagonal pattern in the printed area of the page. Angle can vary.

Click Image to Enlarge

 

 

Troubleshooting

  1. Perform the "Color Adjust" procedure in the "Quality" menu.
  2. Print the "Print Defects Guide" in the "Help" menu and review the print samples.
  3. If the defect appears in a single color (Cyan, Magenta, Yellow, or Black), replace the toner cartridge.
  4. If the defect appears in all colors, please contact Lexmark Technical Support for further assistance.

 

 

Contacting Lexmark


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating your printer's model type and serial number (SN), click here.


Please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer.   

 

 



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