Thermal Damage: Narrow light or dark bands extending from the left to the right of the page, repeating at a frequency of 33mm-36mm (1.3-1.4").
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NOTE: For more information, please see KB Solutions ID: SO6308.
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating your printer's model type and serial number (SN), click here.
Please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer.