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C73x & X73x — Treeing

Document ID:SO6609
 
  Properties  

Problem

C73x; X73x; Treeing; Paper wrinkle; X734de; X736de; X738de; C734dn; C736n; Print quality issue

Solution

Defect Symptom


Treeing/Milky or Paper Wrinkled (not folds) is a defect that occurs when very light media or paper has been exposed to high humidity; "trees" (i.e., paper wrinkles) may be present on the printed page in such circumstances.

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NOTE: For more information, please see KB Solutions ID: SO1754.

 
 

Troubleshooting

  1. Verify that paper is loaded into the paper tray correctly with side and rear guides adjusted to the appropriate setting.
  2. Replace the media with media from a new ream.
  3. If problem persists, please contact Lexmark Technical Support for other troubleshooting suggestions.  

 

 

Contacting Lexmark


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating your printer's model type and serial number (SN), click here.


Please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer.

 



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