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Ex6x/Xx6x Print Quality Tool – E26x, E36x, E46x, X26x, X36x, X46x Starvation at Bottom of Page

Document ID:SO6588
 
  Properties  

Problem

E26x; E36x; E46x; X26x; X36x; X46x; Starvation at page bottom; Poor print quality; Print lighter at page bottom

Solution

Issue description
 

One side of the printed image is lighter than the other.

Sample printout

 

Recommended troubleshooting
 

  1. Remove the toner cartridge from the printer and shake it rigorously from side to side.
  2. Re-install the cartridge into the printer and print a test page.
  3. If the issue persists, check the toner level by printing the Menu Settings page. To do this, browse through: Menu> Reports> Menu Settings page.
  4. If the toner level is low, replace the cartridge. However, should the toner level still be sufficient or if the issue persists even with a new cartridge, contact Lexmark Technical Support to set up service for the printer.

 

Contacting Lexmark
 

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



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