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Sound Diagnostics for Lexmark T64x, X64x, T65x and X65x

Document ID:SO6452

Usergroup :External
  Languages  
10/04/17 Properties  

Solution

Overview
 

Below is a detailed list of sounds that you can hear from a printer. The first table outlines the normal sounds a printer may produce during its operations while the second table outlines the unusual noises.

 

 

Normal sounds
 

NOTE: Click on the links under Media File to listen to the sound that being described.

 

Description Media File

ADF Picking
 

Click here


Envelope Thumper
 
Click here

Flatbed Scanner
 
Click here

MPT Pick
 
Click here

Reverse Jog
 
Click here

 

 

Unusual sounds
 

Should you encounter the types of noise listed below, please refer to Contacting Lexmark section to set up service for the printer.

NOTE: Click on the links under Media File to listen to the sound that being described.
 

Description Media File

Aligner Roller Squeak
 

Click here


Empty Cartridge Squeak
 

Click here


Fuser Flat Spot Thump
 

Click here


Fuser Squeak
 

Click here


Fuser Exit Shaft Squeak
 

Click here


Main Fan
 

Click here


Redrive Gear Slipping
 

Click here


Repeating Series of Five Beeps
 

Click here

 

 

Contacting Lexmark
 

If you need additional assistance, please go to the Lexmark support site, type your printer model and locate Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the following:

  • Printer model
  • Printer serial number (If you need help locating these, click T64x/X64x or T65x/X65x)
  • Toner/imaging unit/waste toner bottle part number and serial number (for supply-related issues)

Please be near the product/s described in this article to expedite the support process and reduce callbacks.


 



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