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The Button for Scan to Network has Disappeared from the MFP Control Panel

Document ID:SO6409
 
  Properties  

Problem

Scan to Network icon missing; Cannot find Scan to Network; Unable to see Scan to Network; No Valid destinations; Invalid SNF shortcut;

Environment

Scan to Network folder; SNF; How to force the destination shortcut icon; SNF application button; SNF embedded solution

Solution

What you will see

The Scan to Network icon or button, which initiates your scan from the MFP, is no longer visible.

Illustration

  

 

 

How to turn ON the "Scan to Network" button

 

Step Action Illustration
  1 Open the printer's embedded web server (EWS).

http:// <MFP_IP_Address>, where <MFP_IP_Address> is the IP address of the printer.

Not available. Click here for additional assistance.
  2 Click Configuration or Settings, and then Embedded Solutions. Click here.
  3 Click on the Scan to Network (SNF) embedded solution.
  4 Click Configure (next to Information).
  5

Place a checkmark next to Always show button.

  – Scan to Network (Basic) button

  – Scan to Network (Premium) button

 

Important!  The normal behavior (default setting) is to not show this button until a valid (functioning) destination has been created.

Click here.
 6 Click on Apply.

 


Click here to return to the main Scan to Network topics list. 

Click here to see the troubleshooting portion of the Scan to Network administrators guide.

 

 

Still Need Help? 

 

 

 

 

Contact Lexmark Technical Support, or your 'Software Solution' provider, if  you require additional technical support. NOTE: You will be asked for your printer model/machine type and serial number (SN) when calling for support. We

Please call from near the computer and printer in case the technician on the phone asks you to perform a task involving one of these devices.



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