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MVP 11.2.1: Unable to Add Multiple E-mail addresses Using the E-mail Destinations Task

Document ID:SO5459
 
  Properties  

Problem

Cannot add multiple e-mail destination; Unable to the add e-mail groups; MVP will not administer multiple email addresses to MFPs; Group e-mail address administration not possible with MVP

Environment

MarkVision Professional; MVP; MarkVision; MVP 11.2; MVP 11.2.1

Solution

What you will see (MVP 11.2.1)

Multiple e-mail addresses(comma separated) cannot be entered via MVP's "e-mail destinations" task feature.

 

 

 

Affected Products

  • - T64x Series monochrome laser printers
  • - T65x Series monochrome laser printers
  • - X65x Series monchrome MFPs
  • - X85x Series monochome  MFPs

x denotes any number within a given printer model series, e.g., X654 dte. 

 


 

Suggested Remedy

The following installable plug-in addresses the problem of not enforcing proper constraints on the table at the design level.
This ensures that any new job statistic-generated databases will prevent duplicate entries.

  1. Download the plug-in. Click here to download this file.  
  2. Install the plug-in.
  3. Stop and restart the server. If necessary, click here for more information.
  4. Go to Settings > MFP > Destinations > E-mail Destinations task and add multiple email
    destinations.
  5. Apply to "affected products" mentioned above.

 

 

 

Explanation

The arrival of new MFP functionality to allow the entry of multiple e-mail addresses via the MFP's web page "E-mail destinations" has necessitated the creation of an MVP plug-in to allow equal functionality. 

 

 

 

 

Still Need Help?

 

If you need additional assistance, contact Lexmark Technical Support. NOTE: When calling for support, you will be asked for your printer model type and serial number (SN).

Please call from near the computer and printer in case the technician on the phone asks you to perform a task involving one of these devices.



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