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MVP 11.2.1: Not Able to Apply Multi-Purpose Feeder (MPF) Type or Size and Fax Output Bin Settings

Document ID:SO5409
 
  Properties  

Problem

Cannot apply device settings; Apply settings not working; Device policy setting not administered; Fax output bin setting; Multi-purpose feeder setting; The setting was not supported by this device; The specified value was invalid for the device

Environment

MarkVision Professional; MVP; MarkVision; MVP 11.2; MVP 11.2.1

Solution

What you will see (MVP 11.2.1)

 

MVP is not able to apply Multi-Purpose Feeder Type and Size or Fax > Output Bin settings.

 

Symptoms

MVP may display any one of the following error messages for this problem. 

 

  • - "Setting Print\Paper\Multi Purpose Feeder Paper Type could not be applied to Host Name (the setting was not supported by this device)"

 

  • - "Setting Print Server\Fax\Output Bin could not be applied to Host Name (the specified value was invalid for the device)"

 

  • - "Setting Print Server\Fax\Output Bin could not be applied to Host Name (the setting was not supported by this device)"

 

Click here for screen shot illustrating MPF error.

Click here for screen shot illustrating Fax Output Bin error. 

 


 

Affected Products

Currently, only the Lexmark T654 and X658 have exhibited this issue.

 

 

 

 

Suggested Remedy

Please contact Lexmark for further fix information. A possible plug-in fix may be available if the root cause for these error messages can be verified.

 

 

 

Still Need Help?

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your printer model type and serial number (SN).

Please call from near the computer and printer in case the technician on the phone asks you to perform a task involving one of these devices.

 



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