MVP 11.2: LDAP Authentication Fails for MVP User Accounts |
Document ID:SO5291 |
| Properties |
What you will see (MVP 11.2)
A failure to authenticate with the LDAP server prevents MVP login access.
Suggested Remedy
The Search Base needs to be specified with the ou (organizational unit).
Moreover, the search base needs to be specified up to the uid user attribute.
Correct entry example:
Search Base: ou=People,dc=mvtest,dc=com
Incorrect entry example:
Search Base: dc=mvtest,dc=com
Illustration

LDAP Tree Illustration

Explanation
MVP requires the search base to be specified up to the place where the user attribute can be found.
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